Privacy Policy

Privacy Policy

At GoWooder, your privacy isn’t just a formality — it’s a responsibility we take seriously. This Privacy Policy explains what information we collect, why we need it, how we use it, and what rights you have over it.

When you visit gowooder.shop or shop with us, you trust us with your data, and we aim to be clear and honest about how we handle that trust.

This policy applies to all users of our website, especially customers in Pakistan, the United States, the United Kingdom, and the European Union. If you’re a resident of California (CCPA/CPRA) or the UK/EU (GDPR), some additional rights apply. We are committed to complying with these laws.

1. What Information We Collect

When you interact with our website or place an order, we collect:

You provide directly:

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely; we never store full card info)

We collect automatically:

  • IP address

  • Device & browser type

  • Pages you visit and how long you stay

  • General location (city/country)

  • Account login info (if you create an account — encrypted for security)

We also use cookies and tracking tools to:

  • Keep you logged in

  • Remember your preferences

  • Improve your shopping experience

👉 We don’t knowingly collect data from children under 16. If such data is discovered, we delete it immediately.

2. Why We Collect and Use Your Info

We collect data to:

  • Process and deliver your orders

  • Send confirmations & delivery updates

  • Answer your support requests

  • Improve website performance & fix issues

  • Send marketing emails (only if you opt-in)

  • Prevent fraud or misuse

Legal basis for using your data:

  • To fulfill your order (contract)

  • Legal requirements (like taxes)

  • Legitimate interests (site improvement, fraud prevention)

  • Your consent (for marketing, cookies, etc.)

3. When and Why We Share Your Info

We never sell your data.

We only share with trusted third-party partners who help us:

  • Process payments

  • Ship orders

  • Send emails/notifications

  • Provide customer service

  • Run analytics & website improvements

Each partner only gets the minimum info needed and must keep it safe.

We may also share data if:

  • Required by law

  • Needed to protect someone’s safety

  • Our business merges or is sold (we’ll notify you if this happens)

4. How We Keep Your Data Safe

We use multiple layers of security:

  • SSL encryption for checkout

  • PCI-compliant systems for payments

  • Restricted access to customer data

  • Continuous monitoring to prevent unauthorized access

No system is 100% perfect, but we work hard to stay ahead of risks.

5. How Long We Keep Your Info

We only keep your data as long as necessary:

  • While your account is active

  • While fulfilling or supporting an order

  • For legal, tax, or dispute reasons

Once no longer needed, we securely delete or anonymize your data.

6. Your Privacy Rights

Depending on where you live (GDPR in UK/EU, CCPA in California), you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict how your data is used

  • Request a portable copy of your data

  • Withdraw consent for marketing

  • Opt out of data “sale” or sharing (we don’t sell data, but you still have the right)

📩 To exercise these rights, email us at gowooder5@gmail.com. We may need to verify your identity.

7. International Data Transfers

GoWooder is based in Pakistan, but we also serve customers in the USA and UK. This means your data may be transferred outside your country.

Wherever your data goes, we protect it with strong safeguards such as Standard Contractual Clauses (SCCs) approved by regulators.

8. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your cart

  • Keep you logged in

  • Improve site performance

  • Analyze visitor behavior

When you first visit, you’ll see a cookie consent banner. You can:

  • Accept or decline cookies

  • Adjust cookie settings in your browser anytime

⚠️ Disabling cookies may affect how the site functions.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make major changes, we’ll notify you by email or a notice on our site.

10. How to Contact Us

If you have questions or requests regarding your privacy, contact us: